Returns & Exchanges
At Vint & York, we want you to love your frames, which is why we offer a 15-day return policy for a full refund or exchange on all eyewear. All returned items must be in their original, unworn condition with all packaging and accessories included.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure a tracked and secure delivery.
Package Your Frames
Place the eyewear securely in its original hard case and shipping box, ensuring all cleaning cloths and promotional materials are inside.
Ship and Track
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing